Terms & Conditions

The Details in these Terms & Conditions apply to all bookings with Mendip Towing and you the consumer /  client.
Mendip Towing Training
Castle Farm
East Harptree
BS40 6DD
Telephone Contact Details
Call Sharon Sparkes, Mobile 07901 55111

GDPR (General Data Protection Regulation) For GDPR Statement.

Who are we?

We are a B+E Driver Training Center company based in the United Kingdom that offers driver training.

  • Our website address is: https://mendip-tt.co.uk

About Your Personal Data That We Collect

Your Personal data collection is given to us “The Company” with the consent you the user to for the interaction directly to you the customer/consumer / our website customers reviews / our social media/press releases and the purpose of a sales order/invoice/account statement.

Who We Share your Data With
Held for 2 Years (Two Years) from the date of your booking

• Our Insurance Company

Accounts and Invoicing Purposes
Held for 7 Years (Seven Years) for company accounts

• Full Name
• Full Address
• Contact Telephone Number
• Date of Birth
• Email Address
• Company Accountant

Driving License Details

All Details must be submitted to “the company” within 28 days after your deposit / payment has been made.

  • Full Name of the Participant(s)
  • Driving Licence, Start Date and End Date
  • Under Section 10, Class (BE) Date
  • Under Section 11, Class (BE) Date
  • Class of Vehicle

It is the Responsibility of the client to check and make sure that you have B+E entitlement. 

01. Introduction

The Company address and the office of operation is at Mendip Towing Training Castle Farm, East Harptree, Bristol, Somerset, BS40 6DD.

  • Mendip Towing Training is known as “Company” or “The Company”.
  • The Customer is known as “Consumer” or “Customer” or “Client”.

01a. Mendip Towing Training (The Company) are DVSA approved with fully qualified towing instructors and have all the necessary qualifications and experience to help you pass your towing test for the following Driving Licence Category “B+E”.

01b. The current online brochure as described on it’s website. Is for the services provided to current holders of a United Kingdom Driving License with the category “B”. The client can obtain more information from our website at www.mendip-tt.co.uk

02. The Terms & Conditions

02a. The Terms & Conditions set out the company’s and the consumers respective rights and obligations. All bookings are accepted by the “company” and you the “consumer” are subject to these booking terms & conditions, including the lead-named person (consumer / client) on the confirmation quotation / sales / invoice, (This does not have to be the client that requires the towing training course and the “B+E” Driving Test).

02b. Product Description

  • Driver Training for Category “B+E”.
  • Towing Trailers up to the weight of 3.5 Tonnes (3500 kgs)

03. Consumers Responsibility

03a. When you the “consumer” are in the pre-booking stage on purchasing any service’s / training from the “company” it is that the consumer must understand and take full responsibility to read and understand all the terms and conditions. Please make sure that you read these terms and conditions and understand them, if you do-not agree with these terms and conditions please do not enter into this contract by paying any deposits / payments.

04 The Contract

04a. The “consumer” agrees with these terms “The Contract” by paying the deposit/s within 7 days, this is from the date that is set out upon booking and any balance of payments to the “company”, hereafter, will also comply with those terms and conditions as laid out in this description of the services sold to you the “consumer” from the company’s website www.mendip-tt.co.uk “also known as the brochure”.

05. Required Clients Documents

All clients that participate in the said towing training course and or driving test are required to disclose the following as on the clients driving licence. They must hold a Full UK Driving Licence with Provisional Category “B+E” Entitlement stated on it.

  1. Full Name and Full Address
  2. Driving Licence Number

06. Deposit/s & Payments

06a. All Deposit/s and Payments are to be paid (£) UK Pounds Sterling by the way of bank transfer to the  company bank account (bank details upon request) or by sending a cheque payable to S Sparkes or by paying in cash.

Once you (the customer) have paid your deposit you will have the right to a 14 day cooling off period from the booking date to cancel whereafter this becomes non refundable, your balance of payment must be paid 10 working days  (excluding Sat /Sun & bank holidays) before the driver training course start date, failure to settle your balances  can result in the cancellation of your driver training course and or driving test and as a result of this you will still become liable for the full outstanding amount.

07. Cancellations by the Customer

07a. In the event that you the customer are having to cancel, then the following will apply.

All Cancellations must be done in writing by email (sparkes89@gmail.com) or posted to our working office address by recorded / registered signed for delivery. (Faxes are Not Accepted or by Telephone Conversation or Text message by phone).

08. Cancellations by the Company

08a. In the event that we the company “Mendip Towing Training” has to cancel your training or driving test you will be given an option to move to another training course date or a full 100% refund of all monies paid including deposit/s. No Compensation will be offered or paid to you the customer.

09. Cancellations by DVSA

09a. In the event that the DVSA has to cancel your driving test you will be given an option to move to another  test date No Compensation will be offered or paid to you the customer by Mendip Towing Training, any claims will be made directly to DVSA.

10. Leaving the driver training course: If for any reason the participant (you the customer) chooses to leave or excludes themselves from the driver training course or driving test then he or she will not receive any refund or compensation i.e. money or credit towards another training course or driving test.

11. Insurance

11a. Vehicle Insurance: We provide a full comprehensive motor insurance, client liability cover for the use of our vehicles and trailers in connection with the driver training and or driving test.

12. English Law: These terms and conditions are governed by and construed in accordance with English Law, and any disputes relating to the services provided to these terms and conditions will be subject to the exclusive jurisdiction of the courts of England and Wales.